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Monday, April 28
 

1:40pm PDT

Get Ready for MFA -Multi Factor Authentication
Monday April 28, 2025 1:40pm - 2:25pm PDT
MFA (Multi Factor Authentication) is coming in the major upgrade this summer. Inform your change management plans for district process and roll out. Join us for an overview of the multifactor authentication functionality in MyEducation BC and how to configure it. 
Speakers
avatar for Phil Berlan

Phil Berlan

Technical/ServiceDesk Analyst, Fujitsu Consulting (Canada) Inc.
Phil is currently a Servicedesk Analyst for Fujitsu since October 2022. He has been supporting MyEdBC since 2015 from his previous position working as an L1 with Coquitlam School District. Phil has been in the education sector since 1989 supporting information technology hardware... Read More →
avatar for Ian Stark

Ian Stark

Senior Architect, Fujitsu
Ian is a senior architect with 25 years’ experience at Fujitsu, including 9 years working on education projects in BC. He provides technical input to the Ministry and District committees, helps determine which enhancement requests are feasible, and translates business needs into... Read More →
Monday April 28, 2025 1:40pm - 2:25pm PDT
Bridgeport Room

2:35pm PDT

Common HEAT Tickets
Monday April 28, 2025 2:35pm - 3:20pm PDT
HEAT! Join us on a journey to world of HEAT tickets! This session will discuss many of the common ticket types and we'll outline some pitfalls to avoid. We will also discuss some common catalogue service requests available to districts. This session is most suitable to newer L1s but everyone is welcome!
Speakers
avatar for Phil Berlan

Phil Berlan

Technical/ServiceDesk Analyst, Fujitsu Consulting (Canada) Inc.
Phil is currently a Servicedesk Analyst for Fujitsu since October 2022. He has been supporting MyEdBC since 2015 from his previous position working as an L1 with Coquitlam School District. Phil has been in the education sector since 1989 supporting information technology hardware... Read More →
Monday April 28, 2025 2:35pm - 3:20pm PDT
Bridgeport Room

3:30pm PDT

Birds of a Feather: POLS/DOLS
Monday April 28, 2025 3:30pm - 4:15pm PDT
Hello DOLS and POLS community, we are thrilled to invite you to join us in a collaborative and engaging event where we will have the opportunity to share our valuable insights, achievements, and expertise with one another. Your wealth of knowledge and experiences are incredibly valuable, and we are excited to learn from each other and grow together.  
Speakers
avatar for Gary Chan

Gary Chan

DL Coordinator, Richmond Virtual School
RVS is a DOLS with Blended Learning and Project Based Learning. https://rvs.sd38.bc.ca/programs/rail-8-10I enjoy anything with wheels like classic cars and cycling.
avatar for Allison Schilling

Allison Schilling

OL L1/Registrar, SD 71
Monday April 28, 2025 3:30pm - 4:15pm PDT
Bridgeport Room
 
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